E-Commerce Store Policies & (Price Hold) Layaway / Policies

We recommend on line customers visit the location and inspect the items selected before delivery or pick up to assure they meet your expectations. (We cannot guarantee colors of items are an exact match to catalogue or web photos).

Limited Warranty The Warehouse will repair any workmanship defect for a 30 day period from the date of purchase under conditions of normal usage. Customers are responsible for returning merchandise to the store for repair.

Manufacturers do not guarantee upholstered fabrics for shrinkage, color fastness or wear ability, therefore The Warehouse cannot offer guarantees for same.

Layaway The Warehouse provides layaway accounts to our customers to allow them to guarantee the price of ordered merchandise. Once the layaway is opened, we guarantee the price of ordered merchandise and do not represent to hold the merchandise. By selecting the layaway option, your credit card account will automatically be debited monthly the amount selected. Prior to picking up the merchandise, we do request a two week minimum notice to help ensure the merchandise is in stock. A ten day refund policy is provided by The Warehouse on initial layaway deposits if customer brings original receipt to any location. All cash refunds over $75.00 that fall into this category will be issued from home office. All check refunds will be issued from home office. All inactive layaway price hold orders as well as inactive store credits may be subject to a service charge of ten dollars per month after six months. If a manufacturer has discontinued an item you have on layaway and your layaway has not expired and payments are current, you may reselect or request a refund in full on that item. You may pick up any item you have on layaway early if you like and pay your balance at the location or on line. Once again, we do request a minimum of two weeks notice to assure merchandise is in stock. If your items are already in stock, you can pick up immediately. 

As/is Policy The following conditions apply to all items marked as/is . No returns, no refunds, no exchanges, no warranty.

Deliveries The Warehouse can arrange delivery for you with an independent delivery service. We cannot guarantee a specific time or date, but the delivery service may give an estimated time. Damages resulting from deliveries must be reported within two days (48 hours).

Tie Downs The Warehouse is not responsible or liable for damages (resulting from tie downs) to your vehicle or other vehicles or persons. As a courtesy, we will assist you with a tie down of merchandise at your request.

Discontinued Items Occasionally manufacturers discontinue items beyond our control. We respectfully reserve the right to have expired layaway customers reselect current merchandise. Unexpired layaway customers who are making regular payments, whose merchandise has been discontinued may choose to reselect or receive a refund.

Refunds  No refunds. All sales final. We will accept returns up to 72 hours for store credit only providing merchandise is in original factory packaging.

The above policies allow us to maintain the lowest factory prices for all of our customers. And as always, at United, we appreciate your business!


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